Harold wrote:My wife and I went to Walmart yesterday. They charged us each $144.00 for and eye exam. Rip off! Plus they charged us $15.00 apeice for a printout of our prescriptions. Another rib off! Other places we went to in the past was $49.00 for exam and free print out of prescrption. I guess thats why they say Walmart is cheap. I will say there glasses were a little cheaper.
I work for Wal-Mart and have for 5 years in a little town called Cheboygan in Michigan. Just so you know the Vision Center like the Pharmacy and the Hair Salon are not really Wal-Marts, however, when you have a problem with any part of our store, management is still the same.
I'm not sure where this store is, state and town but the prices you have listed above are outrageous. Unless there are some special circumstances that have lead to these costs, there is a problem.
The eye doctor unfortunately is not a Walmart associate and can charge what he wants. However, Walmart go to great lengths to insure you get the best for the least. Save Money, Live Better
Please go to management. Ask for the Store Manager. Walmart store managers really do care about their customers and will do whatever it takes, within reason, to make things right. It is very important that you bring your receipts and printouts. Tell him/her about your experience and your dissatisfaction. Be clear and concise.( No anger or bad language will help your case. )
They will do something to help.
Should you not get a satisfactory result contact the district manager and then the president of the company. Believe me when I tell you that they care and will do something if at all possible.
thank you, patrick lyd Walmart, store # 2100